Expert Import Auto Repair in
Glen Allen, VA
Specializing in Toyota • Lexus • Honda • Acura • JDM Vehicles
At Richmond Import Service, we’re not just mechanics—we’re import specialists. For over 20 years, drivers across Glen Allen, Short Pump, and the Greater Richmond area have trusted us to keep their Toyota, Lexus, Honda, Acura and other JDM vehicles running better, longer.
Our certified team blends dealership-level expertise with honest, personal service you can only find at a locally owned shop. Whether you need precision frame repair, scheduled maintenance, or advanced diagnostics, we’re your one-stop shop for everything import.
We treat your vehicle like it's our own - and we've got the long-term, customer relationships to prove it.
View Our Full Range of Services
General Repairs & Maintenance
State Inspection
Trip Checks
Buyers Inspection
A/C Repair Services
Brake Service
Engine Repair & Replacement
Steering & Suspension
Frame Repairs
Routine Maintenance
Oil & Filter Changes
Timing Belts
Spark Plugs
Driveline Service
Fluid Exchanges/Flushes
Transmission Service
Diagnostic
Master Diagnostic Technician
Toyota Factory Trained
ASE Advance Diagnostic Certification
Engine Diagnostics
Electrical Diagnostic & Programming
TPMS
Hybrid Systems
Meet The Team
Quality. Integrity. Import Expertise.
Richmond Import Service was founded in 2003 by Chris Germain, a former Toyota Master Diagnostic Technician with over 30 years in the industry. Chris saw a need for honest, high-quality service without the dealership price tag—and built a shop around doing things the right way.
Today, Richmond Import Service is known for long-term customer loyalty, vehicles with over 400,000 miles, and service you can trust from your first visit to your 50th.
We’re proudly independent, deeply experienced, and passionate about keeping your vehicle on the road and performing at its best.
Owner/Master Technician
Chris Germain
Toyota Master Diagnostic Technician
35+ Years Experience
Chris brings a factory-trained eye to every car in the shop. With deep knowledge of Toyota, Lexus, Honda, and Acura systems, he founded Richmond Import Service to give local drivers dealership-level service with a personal touch.
Shop Foreman & State Inspector
Jack Dickson
Toyota Dealership Background | 18 Years Military Service
Jack leads our shop with precision, purpose, and pride. With nearly two decades in the field and certification as a VA State Inspector, he’s your guy for structural integrity, diagnostics, and getting things done right the first time.
Service Advisor
Ashley Rasnike
11 Years in Automotive | AAS in Management People-First Problem Solver
Ashley is the friendly face up front and the voice on the phone. With a background in parts and service management, she’s here to make sure every customer is informed, heard, and taken care of—start to finish.
Parts Manager & Shop Assistant
Pam Wertheimer
2 Years at Richmond Import | Turbo Enthusiast | Multi-Tasker Extraordinaire
Pam wears a lot of hats—and wears them well. She manages inventory, keeps the shop organized, handles customer service, and even gets hands-on with light automotive work and fabrication tools. A fan of stick shifts, dual-sport bikes, and ‘60s muscle cars, she’s also a cupcake baker and a proud mom of two.
See Us In Action
Real Reviews From Actual Customers
Contact
Hours
11004 W Broad St. Suite H
Glen Allen, VA 23060
(804) 290-4222
Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday:
Sunday:
7:30 am - 5:30 pm
7:30 am - 5:30 pm
7:30 am - 5:30 pm
7:30 am - 5:30 pm
7:30 am - 5:30 pm
Closed
Closed